天津货代公司的“十字方针” 来确保服务质量

　　天津货代公司针对国际货物运输的任务提出这“十字方针”的具体要求如下：

　　The specific requirements of the"cross policy"proposed by Tianjin freight forwarding company are as follows:1.

　　1．安全。就是要求在运输过程中做到货物完好无损和各种运输工具的安全，如果运输过程中不能维护货物的质量，甚至造成大量货物的残次、破损和丢失，就不能保质保量地完成货物的运输；如果在运输中发生重大事故，车毁船沉，不仅不能完成任务，而且会造成生命和财产的重大损失，所以国际货物运输要把安全放在首位。

　　1.Safety.It is required in the process of transportation to do the goods intact and the safety of various means of transport,if the process of transport can not maintain the quality of goods,or even cause a large number of goods,damage and loss,can not guarantee the quality and quantity of the completion of the transport of goods;if a major accident occurs in the transport,car destruction and sinking,not only can not complete the task,but also will cause significant loss of life and property,so international Therefore,international cargo transportation should put safety in the first place.

　　2．迅速。就是要严格按照贸易合同的要求，把进出口货物及时地运进来或运出去，不仅国际市场有争时间抢速度的问题，国内市场也同样面临这一问题，时间就是效益。只有不失时机地把出口货物运到国外市场，才有利于巩固出口货物的市场地位。

　　2.Promptness.That is,in strict accordance with the requirements of the trade contract,the import and export of goods shipped in or out in a timely manner,not only the international market has to compete for time to grab the speed of the problem,the domestic market also faces the same problem,time is efficiency.Only to lose no time to export goods shipped to foreign markets,to help consolidate the market position of export goods.

　　3．准确。就是要把进出口货物准确无误地运到交货地点，包括准确地办理各种货运单证手续，使单货相符；准确地计收、计付各项运杂费，避免错收、错付和漏收、漏付；只有准确才能说得上又好又省，发生任何差错事故，必然会造成损失，这是显而易见的。

　　3.Accuracy.Is to be accurate import and export goods to the delivery location,including the accurate handling of various freight documentation procedures,so that the single goods match;accurate collection,payment of miscellaneous transport charges,to avoid wrong receipt,wrong payment and omission,omission;only accurate to be able to say and good and save,any errors occur,will certainly cause losses,which is obvious.

　　4．节省。就是要求通过加强经营管理，精打细算，降低运输成本，节省运杂费用和管理费用，减少外汇费用支出，用 少的钱办 多的事，为国家和社会创造更大效益。

　　4.Saving.Is required by strengthening management,careful calculation,reduce transport costs,save transportation and management costs,reduce foreign exchange expenses,with less money to do more,to create greater benefits for the country and society.

　　5．方便。就是要简化手续，减少层次，为货主着想，急客户所急，立足于为客户服务。竭尽全力为客户排忧解难，要使客户感到在办事手续、办事时间、办事地点、采用的运输方式，以及配套服务等方面十分便利。

　　5.Convenience.Is to simplify procedures,reduce the level,for the sake of cargo owners,urgent customer needs,based on customer service.Make every effort to solve problems for customers,to make customers feel very convenient in terms of procedures,office hours,office locations,the use of transport methods,as well as supporting services.

　　总之，“安全、迅速、准确、节省、方便”是相互制约、相辅相成的，要想成为有竞争力的、一流的货运代理，必须按照这一方针的要求去做，这“十字方针”是一个有机联系的整体，可以根据市场供求的缓急、商品特性，以及运输路线与运力的不同情况，全面考虑，适当安排，必要时可以有所侧重。

　　In short,"safety,speed,accuracy,savings,convenience"is mutually constrained,complementary,to become competitive,first-class freight forwarding,must be done in accordance with the requirements of this policy,the"cross policy"is an organically linked whole,according to the market supply and demand priorities,commodity characteristics,as well as transport routes and capacity of different situations,comprehensive consideration,appropriate arrangements,if necessary,can be focused.